Brother Warranty Check Serial Number

1. Brother Serial Number Search

Thank you for the purchase of a Brother product. Unfortunately, due to the impact of the Earthquake in Japan, some of our part vendors are experiencing temporary production and shipment delays. We are striving to minimize the impact of these issues for our valued customers as much as possible. Certain machines have the ability to connect to an optional lower (second) paper tray which is available for separate purchase.

As a result of recent events in Japan, some units has been produced without the necessary connector to add the optional lower paper tray. Please select the model number and enter your serial number below to see if your machine is affected by the lower tray connector shortage. If your model number is not listed in the drop down box then your machine either does not have a lower tray option or is not affected by this shortage.

Extended warrantiesAt Brother we always aim to be 'at your side' and provide the best customer support. We support this by providing extended warranty on many machines. The guarantee is divided in three groups.

Brother Serial Number Search

One for devices in the Personal series, one for devices in the Professional series and one for the P-touch- QL- and TD devices.The condition for obtaining this extended warranties is that the machine is registered within 60 days of purchase.We also provide free telephone support throughout the full life of the machine.Read more about the warranties and on-site SWAP service. On-site SWAP service entitles you to free of charge:. Telephone to remedy problems and issues associated with the use of the machine. If the problem can’t be solved over the telephone the device get swapped. It’s a condition that the machine has been used as described in the instructions - incl. Use of Brother original consumables.If problems occur, please contact Brother Support and provide us with:. The serial number of the machine and describe the problem.

Cooperation with the support representative to find out if there is an error condition, you can correct (incorrect use, empty on supplies), or if it’s a manufacturing defect, where on-site SWAP service takes effect.Not covered by on-site SWAP service:. Setup / troubleshooting of the PC. Regular maintenance. Replacing supplies. Replacement of worn parts at normal wear and tear as well as misuse. Storing information in the replacement machine - e.g. Encoding of fax numbers in a fax.